Privacy policy

PRIVACY POLICY

The purpose of this privacy policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. Please contact morehavens@camomilelawns.co.uk for further information.

ABOUT US

Our website https://www.camomilelawns.co.uk is owned and operated by Morehavens Camomile Nursery.

WHAT INFORMATION DO WE COLLECT?

We collect information about you when you complete a form on our website or when you place an order with us for our products. We also collect information when you voluntarily provide feedback and when you email us or contact us by telephone.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We will use this information to provide the products requested, to process your order, manage your account and respond to communications from you.

We will not share your information for marketing purposes with any third parties.

MARKETING

We do not send any marketing communications. With your permission, we will send you information regarding plant availability when you complete our pre-order form. You may opt out at any time.

HOW AND WHERE DO WE STORE YOUR DATA?

We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.

Data security is of great importance to us. We take steps to protect your data by using data encryption on our computer hardware and websites. Our monitored website is hosted in the UK. The servers where it is stored include firewall protection and secure monitoring software. 

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email us at morehavens@camomilelawns.co.uk. We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

COOKIES

Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. We do not use cookies on this website. Our website does not contain any adverts, sponsored and affiliate links.

CHANGES TO OUR PRIVACY POLICY

We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on the 28 May 2023.

CONTACT US

If you have any queries concerning this privacy policy, your personal information or any questions on our use of the information, please email us at morehavens@camomilelawns.co.uk or write to us at Morehavens Camomile Nursery, Meadow House, Larkfield Road, Farnham, Surrey GU9 7DB.